TRE is implementing a new, streamlined Customer Relationship Management (CRM) system that we are calling TRE Vault. Our goal is to improve TRE’s internal and external case management processes for staff, providers, and members.
We’re excited to announce that the Member Portal is now live—a major step forward in making our services more accessible, transparent, and connected.
Beginning September 1, the portal will be available to new members entering the intake process. This initial phase is designed to support new members by streamlining communication and documentation during enrollment.
What the Member Portal Offers:
Through the portal, members will be able to:
-
View enrollment status and important updates
- Communicate directly with their assigned coordinator
- Upload required documentation
-
Track due dates (if already active with TRE)
- Access helpful tools and resources
Existing members will gain access in Spring 2026. This phased approach allows us to build thoughtfully, gather feedback, and ensure the system truly meets the needs of our community.
We’re thrilled to offer this tool to help make the eligibility and enrollment process easier and more connected. If you have any questions or need assistance, please reach out to your assigned coordinator.
