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Service Coordination

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Service Coordination

  • Create individualized plans with goals and strategies
  • Help families navigate the system of supports
  • Help families fill out and submit paperwork
  • Partner with and coach families in all areas of life
  • Attend key appointments and meetings with TRE community partners
  • Help families creatively problem-solve and manage crises
  • Participate in family-centered activities to build relationships


As TRE is a Community Centered Board (CCB), we are mandated by Colorado law (C. R. S. 25.5-10-206), as well as the Colorado Division for Developmental Disabilities, Colorado Department of Healthcare Policy and Finance, and the Center for Medicaid Services to provide “Service Coordination” services, also known as Case Management. In the state of Colorado, case managers may also be called Service Coordinators or Resource Coordinators. TRE calls its case managers “Service Coordinators.”

 

How We Meet Your Needs

Service Coordination at TRE is an individual-centered, family and community focused service in which programs and resources are coordinated to enhance people’s lives. We design individualized supports that are customized for and directed by each person we serve through one of our specifically directed long term care programs. Our Service Coordinators accomplish this in a number of ways:

  • Work in a mobile environment with technology that allows person-centered time with people in an environment of their choosing. Coordinators are available to the people we serve and their families when needed and provide answers in real time for those in need.  

  • Strive to ensure continuity and integration of all care providers—from healthcare to long term services and supports to a person’s natural social and developmental supports, so that the person is supported in their personal, professional and individual growth.  

  • Establish meaningful relationships—no single relationship looks like any other—with persons receiving services and their families in order to better assist them in meeting their needs through the community in which they live, work, and play.  

  • Build on individuals’ strengths and abilities, develop and navigate resources specific to the individual, provide excellent customer service, and monitor actual services delivered to ensure complete customer satisfaction. 
It is our goal for the people we serve to have a Service Coordinator with whom they have a trusting relationship, and on whom they can rely to meet their needs through resources or services. 


As of July 1, 2019, TRE assumed Single Entry Point entry responsibilities and now administers all of Colorado’s Medicaid waivers. By bringing all waivers here, we believe we can achieve greater efficiencies and the level of quality for which we are known across the state. 

Children’s Home & Community Base Services Waiver (CHCBS)
Children’s Extensive Support Waiver (CES)
Children’s Habilitation Residential Program Waiver (CHRP)
Children with Life-Limiting Illness Waiver (CLLI)
Adult Supported Living Services Waiver (SLS) 
Developmental Disabilities Waiver (DD)  
Adult Community Mental Health Supports (CMHS)
Adult Waiver for the Elderly, Blind, and Disabled (EBD)
Adult Wavier for Persons with Brain Injury (BI)
Adult Waiver for Persons with Spinal Cord Injury (SCI)

Testimonials

I saw the Positive Exposure photo gallery at Chapel Hills Mall…thank you so much for helping the world see true beauty and opening hearts and minds to the unique and special treasures all around us!
Holly
My ‘lil Antonio born with Down Syndrome (18 months) absolutely loves when his PT – Amy P. and DI – Melissa come to visit. He loves playing with them, and I love how wonderful these ladies are with guidance on what I can do on my own to help his development. TRE has been great and we LOVE LOVE LOVE our therapists!
Leilan
Their physical therapist and occupational therapist have helped, our now 9 month old twins, become very healthy and happy babies. They have overcome all the odds they had stacked against them. Thank you all so much!!
Teri

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Main Office:
6385 Corporate Drive  Suite 301
Colorado Springs, CO 80919
(719) 380-1100

Lobby Hours
Monday – Thursday 7:30am – 5:00pm
Friday 7:30-11:30am
 
Additional Offices:
 

Pueblo:
421 N. Main Street  Suite 315
Pueblo, CO 81003
(719) 380-1100

Woodland Park/Teller County:
509 Scott Avenue  Suite 203
Woodland Park, CO 80866
(719) 687-5047

Bailey/Park County:
460 CO Rd 43
Bailey, CO 80421

Click here to Contact Us

 
 

About Us

  • Annual Report
  • Board of Directors
  • Financial Information
  • Media Coverage
  • Our History
  • Our Stories

Services

  • Baby and Toddler Playgroups
  • Break Time
  • Developmental Disabilities Health Center (DDHC)
  • Early Intervention
  • Family Support Services Program
  • Navigation and Quality
  • Service Coordination

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